Help your people make AI part of the work.

AI adoption is the work of helping people use, check and improve a new process in their daily roles. We connect practical training with clear operating guidance, so a pilot has a path into everyday work.

Discuss your project

Who is this for?

For teams introducing an AI workflow or finding that an existing tool is used inconsistently. It is particularly relevant when people are unsure what information they can enter, how to review an output or when to stop and ask for help.

What we explore together

Learn through real tasks

Use representative work to practise preparing inputs, reviewing drafts and spotting missing context. Training should reflect the tasks and decisions people actually face.

Make responsibilities explicit

Document who reviews outputs, which actions need approval and how to report problems. Explain the workflow’s limits as clearly as the steps for using it.

Build a feedback routine

Collect examples of useful and unsuccessful outputs, review recurring issues and assign ownership for improvements. A workflow needs a maintenance habit as well as an initial launch.

Introducing AI-assisted document drafting

An illustrative example, not a client case study.

A team can generate drafts, but reviewers use different standards and some colleagues are unsure whether a draft is ready to share.

Choose a representative document and agree on a review checklist.
Practise preparing a brief with appropriate context and permitted information.
Compare a draft with the source material and correct unsupported statements.
Record recurring problems and update the operating guide.

Where human judgement belongs

The person responsible for the document approves the final version. Training should include situations where the AI output should be rejected or rewritten.

What to measure

Look at review quality, repeated errors, time to an approved draft and whether people can explain when to escalate a problem.

Start with a concrete conversation.

These details are useful for an initial discussion. Keep sensitive information out of the public enquiry form. Deliverables, pricing and timing are agreed after scoping.

The roles that will use and review the workflow.
Typical tasks, common mistakes and any existing operating guidance.
A workflow owner and an agreed way for colleagues to report issues.

Questions answered

Is this only prompt-writing training?

No. Prompting can be one part of the work, but adoption also involves choosing appropriate inputs, checking outputs, managing approvals and knowing the limits of the workflow.

Can training start before the workflow is finished?

People can help test and shape a pilot before wider adoption. Training for day-to-day use should reflect the agreed workflow and its actual controls, rather than an assumed future setup.

How do we know whether adoption is working?

Use task-based evidence: can people complete the work, catch errors and follow review rules? Usage counts alone do not show whether quality or efficiency has improved.